1. Introduction
Welcome to Salentum Heritage. By accessing and using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully before making a reservation or using our services.
2. Reservations and Payments
All reservations must be confirmed through our official website or authorized booking channels.A valid payment method is required to secure a booking. Full or partial payment may be requested at the time of booking, depending on the rate selected.Rates and availability are subject to change without prior notice until the booking is confirmed.Additional fees may apply for extra services or special requests.
3. Cancellation and Refund Policy
Cancellations must be made within the specified timeframe indicated at the time of booking.Refund eligibility depends on the selected rate and cancellation policy. Non-refundable rates are not eligible for reimbursement.Late cancellations or no-shows may result in a charge equivalent to the full stay or a portion of it, as outlined in the booking conditions.
4. Check-In and Check-Out
Check-in time is from [specified time], and check-out must be completed by [specified time].Early check-in or late check-out requests are subject to availability and may incur additional charges.A valid ID or passport is required at check-in.
5. Guest Responsibilities
Guests are expected to respect the property, its furnishings, and other guests. Any damages caused will be charged to the guest responsible.Smoking is strictly prohibited in indoor areas unless otherwise stated. Designated smoking areas may be available.Pets are allowed only in accommodations that explicitly permit them, and additional fees or restrictions may apply.
6. Liability and Force Majeure
Salentum Heritage shall not be liable for any loss, damage, or injury suffered by guests due to unforeseen circumstances, force majeure, or actions beyond our control.Guests are encouraged to secure travel insurance to cover any unexpected events or cancellations.
7. Privacy and Data Protection
We are committed to protecting guests' personal information in compliance with our Privacy Policy.By using our services, you consent to the collection and processing of your data as described in our Privacy Policy.
8. Amendments to These Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on our website, and continued use of our services will constitute acceptance of the updated terms.
9. Governing Law and Disputes
These Terms and Conditions are governed by the applicable laws of [Jurisdiction].Any disputes arising from these terms shall be resolved in the competent courts of [Jurisdiction].
10. Contact Us
For any inquiries regarding these Terms and Conditions, please contact us using the details provided on our website.